Receive 911 calls from the public; determine nature and location of emergency, page and dispatch proper police, fire and ambulance units while maintaining status and location of all officers in the county. Answer non-emergency calls for assistance. Relay info to other law enforcement agencies. Enter, update and retrieve information from different computer systems relating to wanted persons, stolen property, vehicle registrations, stolen vehicles and other info while monitoring several public safety radio frequencies. Must be able to handle several tasks at the same time with speed and accuracy; be able to type at a speed necessary for job performance, use good grammar, punctuation and spelling. Perform jail checks, search detainees and monitor the jail when there is no other jail staff on duty. Must be able to work varied shifts, nights, holidays and weekends.
Applicants must pass a thorough background and criminal history check and complete psychological screening prior to hire. Must be 18 years of age and have a high school diploma or equivalency certificate.
Within the first six months of employment, must be certified in the IOWA System and NCIC computer, completed accredited First Aid and CPR courses. Within the first year of employment, must successfully complete the 40 hour basic jail instruction course and successfully complete the 40 hour basic telecommunicator course.
Applications are also available at the Public Safety Center 935 Hwy. 69 N. Forest City, IA 50436.